1. Introduction

Welcome to the CaloAI App (“the App”). Your privacy and data security are of utmost importance to us. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information when you access the App via iOS devices. Please read this Privacy Policy carefully before using the App. By using the App, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the App.

2. Data We Collect

To provide you with personalized and efficient services, we may collect and process the following categories of data:

Personal Identification Information: Information you provide when registering or using the App, such as your gender, height, weight, age, and physical activity. This information ensures smooth functionality and support services.

Health Data: If you opt to use health and fitness features, we may collect activity data, dietary habits, weight, step coun and other physiological metrics to provide tailored health and fitness recommendations.

Device Information:Data about your device, such as model, operating system version, language, unique identifiers (e.g., IMEI, MAC address), and IP address, to optimize compatibility and enhance your experience.

App Usage Data Information on your interactions within the App, including clicks, page views, time spent, feature usage, and engagement patterns, to improve functionality and user experience.

User Feedback Feedback, suggestions, or inquiries submitted through support channels, which help us enhance the App and our services.

Payment & Subscription Information:

When you purchase a subscription, we collect transaction details via Apple Store, including:

- Subscription type: Weekly (2.99/week),Monthly(7.99/month), Annual ($17.99/year)

- Order status

- Payment amount and date

We do not store your payment card details; all transactions are securely processed and managed by Apple.

3. How We Collect Data

We gather data through the following means:

Direct Input:Data you provide when completing your profile, logging health records, or interacting with the App.

Automated Collection: Data collected automatically via device sensors and iOS frameworks during App usage, such as device information and app engagement metrics.

Third-Party Services: Through integrated third-party services (e.g., analytics or advertising platforms), adhering to their privacy policies and sharing data within legal limits.

4. How We Use Your Data

We use the data collected for the following purposes:

Service Delivery and Optimization: Analyzing user behavior to improve App functionality and user experience.

Personalized Services: Offering tailored health and dietary recommendations based on your health data and usage patterns.

Communication: Sending service updates, important notices, and promotional messages via email, SMS, or in-app notifications.

Security and Compliance:Detecting and preventing security threats, fraud, and unauthorized access.

Advertising and Promotion: Delivering personalized ads to enhance relevance and effectiveness.

Research and Analytics: Using aggregated data for trend analysis, research, and product improvement.

User Support: Providing technical assistance and resolving issues.

Subscription Management: To process your purchases, renewals, and cancellations (managed through Apple App Store subscription services), and to send notifications about your subscription status.

5. Device Data Collection and Usage

We process the following device data specifically for iOS:

IP Address: Used to determine location (if permitted by user settings), analyze usage patterns, and manage network security.

Device Identifier (e.g., IDFA): For personalized features, advertising, and user behavior analysis, in accordance with Apple's privacy guidelines.

Device Type and iOS Version: Ensures compatibility and performance optimization for your specific device model and iOS operating system.

6. Cookies and Tracking Technologies

The App uses cookies and tracking technologies (e.g., HTTP cookies, JavaScript) to collect and store information. Cookies are small files stored on your iOS device to identify it and monitor usage. These tools help us:

Enhance service functionality.

Analyze usage patterns and generate reports.

Provide personalized ads in compliance with Apple's App Tracking Transparency framework.

You can manage these settings via iOS Privacy options. Other methods include JavaScript for interactive App features.

7. Data Retention Policy

We retain personal data only as long as necessary to fulfill its intended purpose. Retention periods depend on:

Legal and Regulatory Requirements:Compliance with applicable laws and regulations.

Service Necessity: Retention required for operational or contractual obligations.

User Requests:Data deletion or account termination requests will be addressed within 30 days.

8. Data Transfers and Cross-Border Processing

As a global company, your data may be transferred to countries or regions outside your own (e.g., the United States), where privacy and data protection laws may differ. We ensure your personal data is protected during transfer and storage, implementing measures like standard contractual clauses and encryption.

9. Security Measures

We implement industry-standard security measures to protect your personal data, including:

Encryption:Secure data storage and transmission using AES-256 encryption.

Access Controls:Limiting access to authorized personnel and requiring multi-factor authentication.

Regular Audits: Periodic reviews of security policies to address vulnerabilities.

Note: No transmission method is 100% secure; we encourage users to enable iOS security features.

10. Children's Privacy

The App is designed to be accessible to users aged 9 and above. We implement strict protections for all users under 18 years old, with enhanced safeguards for children under 13.

11.Links to Other Sites and Services

The App may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies independently.

12. Advertising by Third-Party Providers

We partner with third-party advertisers to display ads within the App. These providers may collect device information (if consented to via iOS ATT prompts) for targeted advertising. All third-party ad services adhere to Apple's privacy standards.

13.Data Analysis and Statistics

We use analytics tools to collect and analyze data:

Third-Party Analytics Tools: Tools such as Apple’s App Analytics and custom platforms to track app usage, user behavior, and statistical trends. This helps optimize user experience and service delivery.

Aggregated Reports: Data is anonymized to protect your identity.The BMI results provided by this app are based on the health standards published by the World Health Organization (WHO) and are for general reference only. They do not replace professional medical diagnosis. For complete standards,please refer to: https://www.who.int/

14.Subscription Terms (Updated for iOS)

This section details our subscription model for iOS App users:

Subscription Options & Pricing

Weekly Membership: $2.99 per week

Monthly Membership: $7.99 per month

Annual Membership: $17.99 per year

All subscriptions provide full access to premium features.

Auto-Renewal & Cancellation

Renewal: Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period.

Cancellation Method:

On your iOS device, open the Settings app.

Tap your Apple ID at the top > Select Subscriptions > Find CaloAI > Tap Cancel Subscription.

Cancellations take effect after the current billing cycle; you retain access until the period ends.

Confirmation: Apple will send you a cancellation confirmation via email.

Price Changes

We may adjust subscription prices (e.g., due to service updates). We will notify you at least 30 days in advance via email or in-app messages. Continued use after notification constitutes acceptance of the new pricing.

Refund Policy

All payments are non-refundable. For billing issues (e.g., accidental purchases), please contact Apple Support directly through your Apple ID or at [reportaproblem.apple.com]. We do not process refunds, as transactions are handled by Apple.

Trial Periods (If Applicable)

Occasional promotional free trials may be offered. These automatically convert to paid subscriptions unless canceled as above.

15.Contact Us

For questions or concerns about this Privacy Policy, or to exercise your privacy rights (e.g., data access or deletion), please contact us at:

Email: caloaifood@outlook.com

We aim to respond within 48 hours.

16.Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in business practices or legal requirements. Updated versions will be published within the App and take effect immediately upon posting. You will be notified of significant changes via in-app alerts.