TABLE OF CONTENTS
1. Introduction
Welcome to the CaloAI App (“the App”). Your privacy and data security are of utmost importance to us. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information. Please read this Privacy Policy carefully before using the App. By using the App, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the App.
2. Data We Collect
To provide you with personalized and efficient services, we may collect and process the following categories of data:
Personal Identification Information: Information you provide when registering or using the App, such as your gender, height, weight, age, and physical activity. This information ensures smooth functionality and support services.
Health Data: If you opt to use health and fitness features, we may collect activity data, dietary habits, weight, step coun and other physiological metrics to provide tailored health and fitness recommendations.
Device Information:Data about your device, such as model, operating system version, language, unique identifiers (e.g., IMEI, MAC address), and IP address, to optimize compatibility and enhance your experience.
App Usage Data Information on your interactions within the App, including clicks, page views, time spent, feature usage, and engagement patterns, to improve functionality and user experience.
User Feedback Feedback, suggestions, or inquiries submitted through support channels, which help us enhance the App and our services.
Payment & Subscription Information:
When you purchase a subscription, we collect transaction details via Google Play, including:
- Subscription type (Monthly: $2.99/month; Annual: $14.99/year)
- Order status
- Payment amount and date
We do not store your card details; all payments are securely processed by Google Play
3. How We Collect Data
We gather data through the following means:
Direct Input:Data you provide when completing your profile, logging health records, or interacting with the App.
Automated Collection: Data collected automatically via technology during App usage, such as device and usage data.
Third-Party Services: Through integrated third-party services (like ad platforms, analytics tools), adhering to their privacy policies and sharing data within legal limits.
4. How We Use Your Data
We use the data collected for the following purposes:
Service Delivery and Optimization: Analyzing user behavior to improve App functionality and user experience.
Personalized Services: Offering tailored health and dietary recommendations based on your health data and usage patterns.
Communication: Sending service updates, important notices, and promotional messages via email, SMS, or in-app notifications.
Security and Compliance:Detecting and preventing security threats, fraud, and unauthorized access.
Advertising and Promotion: Delivering personalized ads to enhance relevance and effectiveness.
Research and Analytics: Using aggregated data for trend analysis, research, and product improvement.
User Support: Providing technical assistance and resolving issues.
Subscription Management: To process your purchases, renewals, and cancellations (managed through Google Play subscription features), and to send notifications about your subscription.
5. Device Data Collection and Usage
We process the following device data:
IP Address: Used to determine location, analyze usage, and manage network security.
Mobile Device ID (e.g., IMEI, UDID): For advertising, user behavior analysis, and personalized app features.
Device Type and OS Information: Ensures compatibility and performance optimization.
6. Cookies and Tracking Technologies
The App uses cookies and tracking technologies (e.g., JavaScript) to collect and store information. Cookies are small files stored on your device to identify it and monitor usage. These tools help us:
Enhance service functionality.
Analyze usage patterns and generate reports.
Provide personalized ads.
Other tracking methods include:
JavaScript: Enhances interactive functionality within the App.
7. Data Retention Policy
We retain personal data only as long as necessary to fulfill its intended purpose. Retention periods depend on:
Legal and Regulatory Requirements:Compliance with applicable laws and regulations.
Service Necessity: Retention required for operational or contractual obligations.
User Requests:Data deletion or account termination requests will be addressed accordingly.
8. Data Transfers and Cross-Border Processing
As a global company, your data may be transferred to countries or regions outside your own (e.g., the United States), where privacy and data protection laws may differ. We ensure your personal data is adequately protected during transfer and storage, implementing appropriate technical and legal measures (such as standard contractual clauses, privacy shield agreements).
9. Security Measures
We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction, including:
Encryption:Secure data storage and transmission using encryption technologies.
Access Controls:Limiting access to authorized personnel only.
Regular Audits: Periodic review and updates of security policies and practices.
However, no method of data transmission or storage is entirely secure. We advise you to understand that absolute security cannot be guaranteed in an online environment.
10. Children's Privacy
The App is not intended for users under 16 years old. We do not knowingly collect data from children under 16. If we become aware of such data collection, we will delete it promptly. Parents or guardians who discover their child has provided personal data should contact us immediately.
11.Links to Other Sites and Services
The App may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies to understand how they handle your data.
12. Advertising by Third-Party Providers
We partner with third-party advertisers (e.g., Google AdMob, Facebook Audience Network) to display ads within the App. These providers may collect device information and browsing data for targeted advertising. Please review their privacy policies for detailed practices.
13.Data Analysis and Statistics
We use the following analytics tools to collect and analyze data:
Google Analytics: Tracks and analyzes app usage, user behavior, and related statistical data.
Firebase Analytics: Assists in analyzing user behavior within the App to optimize user experience and service.
Other Analytics Tools: Custom tools that help us understand user needs and trends for functional optimization.
14.Subscription Terms
Subscription Options & Pricing
- Monthly Membership: $2.99/month
- Annual Membership: $14.99/year
Auto-Renewal & Cancellation
- Subscriptions renew automatically unless canceled at least 24 hours before the current billing period ends.
- To cancel: Open Google Play Store > Subscriptions > Select CaloAI > Cancel.
- Cancellations take effect after the current billing cycle.
Price Changes
We may adjust subscription prices and will notify you at least 30 days in advance via email or in-
app messages. Continued use after the price change constitutes acceptance of the new pricing.
Refund Policy
All payments are non-refundable. For billing issues, please contact Google Play Support directly.
15.Contact Us
For questions or concerns about this Privacy Policy or to exercise your privacy rights, please contact us at:
Email: caloaifood@outlook.com
16.Privacy Policy Updates
We may update this Privacy Policy periodically to reflect changes in business practices or legal requirements. Updated policies will be published in the App.